Step 1 - After you have found the ribbon style you would like - choose all the color options etc. Before you add product to cart there is a box asking for your LAYOUT ID. Step 2 - In the tabs below the product, choose the tab that says CUSTOMIZE. Type in the text you want printed on the ribbon. (We will print it in the order you give it to us, unless you tell us in the notes that we can change it to look good). This also serves as your proof, so check the spelling and information before submitting. Enter your email address so you can log in later to modify the layout or reorder if needed. If you would like to indicate where to print the logo or the stock graphic simply put that note in ( ). Example: (stock running guy here) or (custom logo here). Submit custom layout. Step 3 - You will get a layout ID# after layout is submitted. Copy that ID # and paste it above in the LAYOUT ID Box above the qty. Step 4 - enter the qty you would like to order and add to cart. If you need help, or have questions you are welcome to call us or chat online. We also offer the option for you to call and place an order over the phone or email the details to us.

 

We currently have a promotion that allows you to receive one free custom graphic for each order placed online at MyRibbons.com. To qualify, your order must be over $100.00 in ribbon product (excluding die, shipping, setup or tax).

If your order doesn't meet these terms, you will be charged the current die plate price. Valid for a maximum discount of $25.00

Standard production is 7-10 business days. After we receive an order, we generally ship it out approximately 1 week later. Shipping times vary from 2 - 7 days via UPS. If you have an event date that the ribbons are needed for, it's best to list it on your order to make sure you get them in time. If we have an event date to work with - we do our best to make sure they are there before! A good time frame for you to plan on ordering is about 2-3 weeks before the event. However, we know very well how things go, and if you need your ribbons sooner - don't hesitate to contact us! We generally can get rush orders out, although there will be additional rush charges applied. ($15 minimum or 20% of the product).

Yes. We also do laser engraving, full color mugs, pin back buttons, plaques, trophies, acrylic awards, promotional products and much more. To view other products that we offer visit our sister site at www.GekkoPress.com.

Yes! You can call us any time in the hours 9-6 mountain time. One of our Awards specialists would be more than happy to assist you. 1-800-520-0953.

You can email us a high resolution JPG, TIFF, PDF, or EPS, with your order ID referenced in the Subject line. GIFF images are discouraged, as they generally are not high enough quality. In order to get a custom graphic made, the image needs to be Black and White. No grays, or colors. Basically whatever is black will be the raised part of the die that prints on the ribbons. Outline images work the best. *Note* Images that have small white letters or lines, surrounded by a solid black design have a harder time printing well. Often the small white letters or lines will get filled in with the foil when printed, and may lower the quality of the print outcome. If you are unsure if your graphic is the right size, color, quality etc, you are welcome to email it to us, and we can check if it is usable, or what changes we need made for it to work.

We are one of the few companies that do not require minimum orders on most of our products. Stock flat ribbons are sold in sets of 25 Custom ribbons do not have any minimums! We do charge a setup fee of $10 per custom order, which is added in the cart automatically. If you have multiple setups in one order, (where the text changes format), then you will be charged for each new setup.

We do! We want you to be thrilled with the products you order from us. If there are any mistakes to your order we will replace it. We guarantee that your awards will be imprinted just the way you ordered them. In the event that your imprint differs from the proof you approved, we will reprint or refund your money. If your order arrives damaged or your items are defective in any way, we will promptly send a corrected order free of charge. Please note: In order to issue a refund or reprint, we will need to arrange for a pickup of your damaged or defective order. Please contact us for assistance with processing your request before disposing of or returning any merchandise.

After your artwork has been approved, we submit your order to production. Since we manufacture most of our products, this is generally a quick process. We understand that changes or cancellations happen after art approval. Should this occur, we will do our best to catch your order before production begins. You may incur setup fees if your order has entered the production process. Unfortunately, we are unable to cancel or change your order once production has begun. Should you no longer require your ordered materials after production, you will be liable for the full cost of the items.

We will do everything in our power to make sure your order is delivered on time. If you have an event date, please tell in in the order comments box at the end of the order process. Look at our FAQ on rush orders for more information. We ship all orders out via UPS Ground from Utah, unless the express option is selected. Keep in mind our 7-10 day production schedule and up to an additional week in shipping time.

Most of the time! We will get your awards produced to meet any deadline or event date. Rush fees will be added to the order for less than normal production time. If you have a really close date, please call us and we will discuss your options. If you order needs to be printed and shipped in less than 5 business days from when the order is placed, there is a minimum $15 Rush charge, or 20%.

All logos and trademarks shown on products on our website appear solely for illustrative purposes. Our use of the logos or copyrighted material held by other companies is not meant in any way to imply that myRibbons.com owns the rights to those images. As such, we will not reproduce products featuring copyrighted text or images for any purchaser without expressed permission from the owner of the copyrighted material. Any customer placing an order with MyRibbons.com represents that they have the legal right and authority to use any intellectual property they submit. The customer is liable for any copyright infringement issues which may arise from their inappropriate use of intellectual property. myRibbons.com will not be held responsible for the unauthorized use of any trademark, logo, or copyrighted text that is used any award or recognition product we sell. In addition, the entire content of the MyRibbons.com website is owned and copyright protected by Q3 inc. Our website and its contents may be used as a shopping resource for non-commercial use only.

The charge to have your custom graphic printed on any custom ribbon is as follows: $25.00 for a small logo (2"x2") $35.00 for a large logo (2"x4") $45.00 for a large logo (2"x6") $55.00 for a large logo (2"x8")

MyRibbons.com is a division of Q3 Inc. We have been in business making awards and ribbons for 30 years! We have high quality products and great service. As a family owned company we care about every order we get, big or small. We value our clients and understand the importance of having your ribbons in time for your event.

We are shipping from Utah. General delivery times: California - 2 business days Idaho - 1 business day Washington - 2 business days Nevada - 2 business days Central US - 3-4 business days East coast - 5 business days (1 week from shipping date)